Refund & Return Policy

Returns

• Due to the nature of food products, returns are only accepted if you receive the wrong product or if the product is damaged/defective on arrival.
• Opened or used spice packets cannot be returned for safety and hygiene reasons.

Refunds

• Once your return is inspected and approved, refunds will be processed to the original payment method within 7–10 business days.
• Shipping charges are non-refundable.

Exchanges

• If you receive a defective or incorrect item, we will replace it with the correct product at no additional cost.

How to Request a Return

Please contact us at support@tonesofspice.com within 48 hours of receiving your order. Be sure to include your order details and photos of the issue for quicker resolution.